Return Policy

At Atelier Grellier, each piece is crafted with care and attention to detail. We do not offer returns or exchanges unless the item you receive is defective.

Conditions for Returns:

  • Returns are only accepted for items that arrive defective.

  • The item must be unused, unworn, and in its original condition with no signs of damage.

  • Customers must provide clear photographs of the defect for review before a return can be authorized.

Return Authorization:

  • If you believe your item is defective, contact us at info@ateliergrellier.com within 7 days of delivery.

  • Please include your order number, a description of the issue, and supporting photographs.

  • Unauthorized returns will not be accepted.

We reserve the right to refuse any return that does not meet the above conditions.